10 Tenant Appreciation Ideas
Most marketers agree that it is more cost effective to retain a current customer than to find and sign on a new one. The same is true of tenants. Showing your appreciation for your tenants can help you create a positive environment at your property, strengthen your relationships with your tenants and improve tenant retention.
Here are 10 tenant appreciation ideas for property owners who want to build stronger relationships with their tenants this year.
1. Host a Tenant Appreciation Event
Consider hosting quarterly, semi-annual, or annual tenant appreciation events. Cater lunch, host a happy hour, or arrange a seasonal gathering where your tenants can relax, network, and feel that you value them.
2. Offer Complimentary Coffee or Breakfast
An easy and cost-effective way to improve your relationship with your tenants and show you care about them is to offer them something for free. Complimentary coffee and/or breakfast can boost your relationships with your tenants. Small treats go a long way (think bagels, muffins, and fruit).
3. Provide Free Wellness Classes
Your tenants may be interested in offering their teams wellness opportunities (or taking advantage of these opportunities themselves). Be a hero and arrange for weekly yoga, meditation, or fitness classes at your property. Or, offer discounts on gym memberships or wellness app subscriptions for your tenants.
4. Give ‘Em a Gift Bag
A gift bag is an unexpected and appreciated way to show you care about your tenants. The holidays are a natural time to give your tenants gift bags, but you can present gift bags to your tenants at any time of year (for example, their lease anniversary). Gift bags should have a personal touch and may include branded mugs, snacks, notebooks, or gift cards.
5. Simple Shoutouts
Sometimes, the simplest thank you is also the most effective. Highlight your tenants on your social media pages or in an email. Create a space in your lobby to showcase your tenants’ services, achievements, and recent milestones.
6. Host a Lunch n’ Learn
Many tenants will jump at the chance to attend a free professional development event. Lunch n’ learns fit the bill—arrange a guest speaker, order lunch, and help your tenants grow their professional skills.
7. Seasonal Raffles or Contests
Monthly or quarterly contests or raffles can help you stay in touch with your tenants and offer them something valuable without breaking the bank for you. Popular giveaways include gift cards, tech gadgets, or local experiences such as spa treatments or tickets to events.
8. On-Site Vehicle Services
If most of your tenants drive to your property, consider offering free or discounted vehicle services. This could include a free valet for tenants and their guests or regular visits to your property by a mobile car detailing service.
9. Surprise Monthly Treats
Special delivery! Surprise your tenants with monthly sweet treats delivered directly to their suites. Seasonal snacks, candy, a small plant, or other gifts are fun and unexpected and show your tenants that you care.
10. Develop a Tenant Perks Program
If you’ve already implemented several of these tenant appreciation ideas, consider taking your appreciation offerings to the next level and develop a tenant perks program. A perks program could include monthly wellness classes, discounts to local businesses, valet service, professional development, or other discounts of freebies you think would be attractive to your tenants.
Looking for more tenant appreciation ideas? The Clarity Commercial team is full of ideas of how to retain and attract great tenants. For professional commercial real estate management, contact Clarity Commercial today.
For more information or to request a free estimate, visit their website at https://myclaritycommercial.com/ or give us a call at (952) 370-224-2699.
Affiliations & Credentials: We are proud members of IREM, CCIM and MNCAR along with various professional organizations and hold relevant certifications in the real estate management field. Our affiliations and credentials demonstrate our commitment to excellence and our ongoing efforts to stay up-to-date with industry best practices.
