3 Ways to Keep Your Commercial Tenants Happy (and Paying Their Rent On-Time)

Property owners, especially those who manage their properties themselves, often struggle with tenant turnover. Managing and maintaining one or more commercial properties is a full-time job that leaves little time for doing the things that keep current tenants happy and attract new ones. Here are three ways you can keep your current tenants happy so they’re more likely to renew their lease with you.

  1. Build a Professional Relationship with Your Tenants

If your tenants only see you when their rent is due, it’s difficult to build a positive relationship with them. Take the time to learn about their business and their needs for their space within your building. Take their calls and give them a heads up when you need to access their location for maintenance and repairs.

Simply listening to what they love about your property and what could work better for them goes a long way toward building a good relationship with your tenants. Better yet, make some of the improvements they suggest. Investing a little in them makes it more likely that they’ll be loyal tenants for years to come.

  1. Maintain and Improve Your Property

Maintenance and improvements should be part of your annual budget for every one of your properties. All buildings require ongoing care to operate efficiently and reliably. Show tenants that you’re dedicated to keeping your property safe, functional, and attractive for them and their visitors.

If it’s been a few years since you’ve updated the common spaces in your office building or if the landscaping around your property is looking a little rundown or overgrown, invest in some upgrades. Not only will this help your tenants attract new business, you’ll likely attract a few new tenants yourself.

  1. Hire a Professional Property Management Company

If you’re a busy property owner managing multiple locations and dozens of tenants, partnering with a professional property management company is a necessity. A property management company such as Clarity Commercial can help you build and manage your tenant relationships, from finding new tenants and responding to their maintenance requests to lease renewals.

When it comes down to it, a happy tenant is a lease-paying tenant. Clarity Commercial can help you find great tenants, build professional relationships, and maintain your property to keep your tenants happy for years to come. Contact us today to discover if partnering with us would be a good fit for your property.

 

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